Privacy Notice

We require certain information to provide our collection services to you.  This privacy notice applies to information collected by  www.depotexpress.ca and its mobile app (Android and iOS).

User Account

To use our collection services, you must create an account which requires you to give us certain information including but not limited to name, contact e-mail and phone number. This information is used to communicate with you about the services you have requested.

Collection Services

To request our collection services, we require your physical address.  This information is used to determine the date and time when we can facilitate your request.

Payment

To fulfill your payment request, we require your payment e-mail address to provide you with an e-Transfer of your account balance with us.

How you control your information

We only have information that you give to us by creating your account and from any other communications with you.  You may update your information in your account.  You may also request us to delete your information and your account.

Use and Sharing

We are the custodians of the information that you provide to us.  Your information will not be sold or rented to anyone. Your information may be shared with our partners to complete your request for collection services.  We may also use your information to update you on changes to our services or this privacy notice.

Security

We take our responsibilities to protect your information very seriously.  We use physical, technical, and procedural safeguards that comply with applicable legal standards to secure your information from unauthorized access and use, alteration, and destruction.

Privacy Notice

We may update this privacy notice from time to time to reflect changes to our practices or other operational, legal, or regulatory reasons.